1. Introduction
Alpha Healing Wellness (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of personal information:
a) Information You Provide Directly
- Full name
- Email address
- Phone number
- Appointment details
- Health or wellness information voluntarily shared during coaching sessions
Payment information (processed securely through third-party providers)
b) Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
Cookies and usage data
3. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide in-person coaching services
- Communicate with you regarding services or inquiries
- Process payments
- Improve our website and customer experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information.
4. Payment Security
All payments are processed through secure third-party payment processors that use industry-standard encryption and security protocols. We do not store your full credit/debit card information on our servers.
5. Data Protection & Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- SSL encryption on our website
- Restricted access to personal data
- Secure storage of client records
Confidential in-person coaching sessions
6. Sharing of Information
We may share information only in the following situations:
- With trusted service providers (e.g., payment processors or booking platforms)
- If required by law or legal process
- To protect our legal rights or prevent fraud
We do not share personal information for advertising resale purposes.
7. Cookies & Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if preferred.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent where applicable
To exercise these rights, contact us at +91-900-419-1108.
9. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
11. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Alpha Healing Wellness
A-204, SHREE SIDDHI VINAYAK COMMERCIAL COMPLEX, OPP. ALKAPURI, SIDE RAILWAY STATION, ALKAPURI, VADODARA – 390007, Gujarat, INDIA
+91-900-419-1108